At one time, tech advancements were a major drain on small businesses. Housing your software and digital assets in-house once created a financial nightmare many emerging companies couldn't handle. On top of that, threats to security and a complete lack of flexibility made establishing a foothold challenging. That was especially true when going up against established industry heavy hitters.
To monitor and troubleshoot the performance of microservice-based applications, Jaeger and Zipkin are examples of the most commonly used open-source distributed tracing systems. They both supply users with insight into the flow of requests through various components of a system, which can be utilized to find latency bottlenecks, errors, and performance problems in the system.
Uncover how to reach Level 1 in S2C2F a framework for secure OSS consumption.
It’s 10am, your coffee is ready and piping hot, and you have just been paged. Looks like is down, and customers are starting to notice. With no time to lose, you open up your organization’s incident declaration form and you spend the next thirty minutes filling out the fifteen required fields, while the incident grows bigger and more complex, messages are rolling in, and your coffee grows cold.
Let’s be honest, working with Kubernetes (K8s) has never been the easiest tech to work with. As a seasoned Kubernetes professional, I find myself constantly looking for ways to set up collecting data from my clusters, only to find out that there is a new, more complicated way to get the data I’m looking for.
Our previous post was all about dipping your toes into the wonderful world of API interaction. By leveraging Cribl’s API you can automate many parts of your event pipeline management and tasks. So we got that goin’ for us. Which is nice. One of the common use cases for the API I hear about is kicking off data collection automatically. Use cases include: Cribl gives you the tools to collect data when you want, from where you want, and to where you want.
A good ecommerce business needs efficient customer service. Live customer support has been the preferred choice for companies but it isn’t always practical. This is where customer service chatbots can really help your ecommerce business. Chatbots are AI-enabled solutions that can deliver reliable, effective and optimized customer support solutions. This article introduces you to the 11 customer service chatbots that can change customer support for ecommerce businesses.
