Operations | Monitoring | ITSM | DevOps | Cloud

In this article, we’ll discuss how status pages improve relationships with customers, why your business needs status pages, how they’re helpful in building trust with customers and improving incident management, and what you should do after you launch and run your status page.

whenever we go to a website, whether it's an online store to buy clothes or to check the status of our bank account, we need to type the URL into the browser. When you click on the relevant page, a request is sent to the server, and the server always responds with the HTTP three-digit code. This HTTP status code tells us if our request was successfully completed or whether there was an error that prevented the server from serving the content that users or visitors were trying to access.

Before you can achieve access to any cloud service a connection to the internet is required. Sounds simple enough, however, the challenge lies not only with the internet connection itself, but the provider of the service as well. Not all internet service providers (ISPs) and pathways to the internet are created equally which makes assessing and understanding the quality of the service you’re on a critical step toward maintaining business productivity.

It's time to break down the silos separating SREs from security engineers.