Trent Fitz, CMO at Zenoss, covers some of the key highlights in the recently released Gartner Market Guide for AIOps Platforms. Having lived in the AIOps world since its inception, Trent offers insights on how to interpret key observations in the research, including the contrast between different types of AIOps tools, common pitfalls, and the direction of the market itself.

Sean McDermott of the Find Flow podcast, brought to you by Windward, interviews guest speakers from Zenoss: Trent Fitz, chief marketing officer, and Ani Gujrathi, chief technology officer. In this insightful episode, they dive into how AIOps has evolved and continues to evolve. We’ve come a long way from Gen 1 AIOps, which was based mainly on root-cause analysis, or pinpointing a problem for the IT team. Gen 2 AIOps is here, and it is the next step up in AIOps. It provides faster insights with topology and connectivity built into the AIOps system.