Operations | Monitoring | ITSM | DevOps | Cloud

Agentic AI: Ushering in the Next Era of Intelligent IT

IDC predicts agentic AI will command over 26% of global IT spend, hitting $1.3 trillion in 2029. How do IT Ops teams prepare for the reality of agentic systems being embedded across workflows, interfaces, and enterprise platforms? We went straight to the source—IT Ops leaders—to learn how they’re tackling agentic AI.