All deployment strategies have pros and cons. Find out whether canary deployment is a good fit for your team by looking at how it works, and its best practices.

Incidents should be your best friend. It sounds like a controversial statement. It sounds like a lot of unnecessary work. The truth is, for companies engaged in delivering any online or digital experience, taking this point of view is absolutely E-S-S-E-N-T-I-A-L.

SRE is a constantly evolving field, responding to the challenges of increasing reliance on tech and the opportunities of its evolving abilities. Reliability has to remain a step ahead of the cutting edge, whether it’s navigating remote work, implementing AI assistance, or optimizing internal processes. But how do we know that SRE is keeping up? ‍ We’re proud and excited to announce the results of the SRE Survey we ran in partnership with Catchpoint.

Is your incident response held together by a thread? Are you manually recording incident updates in a shared doc? Do you struggle to juggle the incident management workload with your other responsibilities? Does everyone on-call report data the same way? These are all common problems faced by DevOps teams still relying on homegrown incident management tooling.

‍ Service Level Management, or SLM, is defined as the process of negotiating Service Level Agreements and ensuring that they are met. ‍ Service Level Management is a fundamental part of SRE and DevOps. It encompasses the expectations and perceptions that both the business and the customer have about the service and its performance. Service level management will include existing and new services as they are added, with the service level agreements (SLAs) being modified accordingly.