We are happy to announce that we have created a SCOM integration with OpenAI Chat GPT. The solution checks for any alert generated in SCOM and then requests the artificial intelligence service to give you possible root causes and fixes to solve the issue. Moreover, it will take into account any other issues the respective degraded component or service is experiencing and consult you accordingly.

A common mistake IT organizations make, is having a well-designed Public Key Infrastructure (PKI), but at the same time having client devices, such as monitoring agents for your Citrix NetScalers, which accept to set up any encrypted connection, to any device, no matter what certificate they are presenting. In this case, you basically allow connections to be made to devices you do not know whether they can be trusted. This makes you vulnerable for 'spoofing'.

Every Citrix VAD/DaaS engineering team is responsible for a healthy Citrix VAD or DaaS deployment (yes also DaaS). But the most important task is providing great user experience. Is the team sure end users are actually getting that great user experience? Can they prove it? Are they going to be alarmed immediately whenever they are not and find the root cause quickly? Does the team know which users are affected.