Operations | Monitoring | ITSM | DevOps | Cloud

Blagomir Petrakiev, Data Centre Services Engineer in Maidenhead, made the move from automotive customer service to data centre operations after studying for his Cisco Certified Network Associate (CCNA) certification. In this Q&A, Blagomir shares what it’s like working behind the scenes at Pulsant, from infrastructure checks and remote hands tasks to learning new skills and building a career in digital infrastructure.

What does a typical day look like for the people working behind the scenes of a data centre? From hardware installations and cabling to troubleshooting, customer requests and supporting critical works, every shift brings something different. In this 'day in the life', Leon Strong, Data Centre Services Engineer for Maidenhead, shares what it’s like to work in a hands-on technical role, what they enjoy most and their advice for anyone considering a career in data centre engineering.