Given the endless choices customers today have, offering excellent customer service is the only way to stay relevant in a cut-throat CX landscape. 73% of customers say that customer experience is a determining factor when making purchases, while 42% are ready to pay more in exchange for superior customer service. However, delivering instant and personalized customer experiences at scale across channels is a challenging feat today.

Online identity theft has become a significant concern for everyone, especially as we rely more on the internet for various activities such as shopping, banking, and socializing. Identity theft occurs when someone steals personal information, such as name, address, social security number, or credit card details, to commit fraudulent activities. The consequences of identity theft can be severe: $15.1 billion in monetary loss in a given year alone!

In today’s digital world, creating a strong online presence is necessary for any business or website. Backlinks play a pivotal role in ranking a website in search engines and creating a powerful online presence. That is why monitoring backlinks with the help of backlink monitoring tools has become a fundamental part of SEO and online marketing strategies.