Operations | Monitoring | ITSM | DevOps | Cloud

A year ago, we set out to transform log analytics pricing by making it as flexible, transparent, and as customer-friendly as possible. We built a model that aligns cost with business value, charging only for data storage and analytics executed. With Flex Licensing, customers can scale usage up or down without breaking the bank, eliminating hidden costs and inefficient licensing structures. There is no more pre-planning or tiering of log data; there is just log ingest with sensible pricing.

One of Sumo Logic’s core company values is, “be customer champions.” It’s more than just a phrase on a slide, it’s a principle that shows up in every roadmap discussion, product iteration, support conversation, and onboarding call. Customer Appreciation Day is April 18th.

Serverless computing is a modern cloud-based application architecture in which the application’s infrastructure and support services layer are completely abstracted from the software layer. While every application still relies on physical servers to run, serverless applications shift that responsibility to cloud service providers like Amazon Web Services (AWS).

Microsoft Windows Internet Information Services (IIS) log files hold a wealth of data on web application activity and performance. But, locating and managing these logs can be challenging for busy sites with constant traffic and complex infrastructures. IT operations teams rely on IIS logs to troubleshoot web applications, track server requests, identify users, and address other user traffic concerns for optimal security.