Operations | Monitoring | ITSM | DevOps | Cloud

Join us as Sunil teaches how Sumo Logic is advancing observability with OpenTelemetry, AI, and automated investigations to help teams gain insights and resolve issues faster.

On this episode of Masters of Data, we unpack what it actually means to expect AI to be the primary interface for everything we do. We dig into the pull toward centralizing work in a single hub like Claude versus staying spread across specialized tools like Slack, Asana and Zoom, and where the line sits between helpful automation and letting an agent speak on your behalf. We also get into the "chief of staff" agent workflow for daily roundups and why specialized, best-of-breed tools aren't going anywhere, even as hubs get smarter.

On this episode of Masters of Data, we revisit the predictions Adam White, Zoe Hawkins, and David Girvin made at the end of last year, checking our own scorecard halfway through 2026. The hits: agents running amok and deleting databases, MCP becoming the backbone for tracking what agents actually do, growing security gaps around personal data, and a collective rejection of low-quality AI content. The misses: we underestimated how fast companies would cut staff for AI, then quietly start rehiring once the agents couldn't cover the work, and we're still arguing about whether token burn is a cost problem or a coming attack vector.