Operations | Monitoring | ITSM | DevOps | Cloud

Even with the rise of high-speed networks and sophisticated monitoring tools, VoIP Call Data Records (CDR) remain an essential resource for troubleshooting and optimizing bandwidth usage. These records provide a granular view of call quality, latency, jitter, and packet loss—critical factors that directly impact voice performance.

If you grew up in the 80s and 90s, you probably remember your most beloved Trapper Keeper. The colorful binder contained all the folders, dividers, and lined paper to keep your middle school and high school self as organized as possible. Parsing JSON, a lightweight data format, is the modern, IT environment version of that colorful – perhaps even Lisa Frank themed – childhood favorite.

In today’s digital age, the internet has become an integral part of our daily lives. From working remotely to streaming movies, we rely on the internet for almost everything. However, slow internet speeds can be frustrating and can significantly affect our productivity and entertainment. Despite advancements in technology, many people continue to face challenges with their internet speeds, hindering their ability to fully utilize the benefits of the internet.