This is the third in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professionals from internal IT teams and MSPs across North America to gauge where their organizations are heading from a network management perspective. In part three, we’ll discuss how organizations are thinking about extending the reach of their visibility and control over their networks with Wi-Fi and SaaS management.

Simple Network Management Protocol (SNMP) is a basic network protocol designed to collect and report data from network devices connected to IP networks — even if the devices are different hardware and run different software. Most modems, routers, switches, servers, workstations, and printers will support SNMP communication. SNMP messages are transported via UDP on port 161.

The bulk of networked devices are now wireless. Most Wi-Fi manufacturers now offer some form of Wi-Fi monitoring, including cloud-based solutions, and often have great dashboards that require no setup at all. But if you don’t know it’s there, or how to take advantage of it, is it really any help? This quick guide is designed to help your team with best practices when it comes to Wi-Fi monitoring: how to understand and make the most of what is available to you.

Overall, 59.77% of these customers said “All 3 of These Areas” are on the radar! Software as a Service (SaaS) has become a staple in the modern workplace. With the new last mile of the office network, businesses have had to adapt to a hybrid work-from-home model, making SaaS apps more critical than ever. In fact, Gartner predicts that the SaaS industry as a whole will see 16.8% growth in 2023.

This is the second in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professionals from internal IT teams and MSPs across North America to gauge where their organizations are heading from a network management perspective. In part two, we’ll discuss the confidence IT pros have in their networks and how they can use automation to do more with less. You can read the full 2023 field report and compare your own IT statistics here.

Network management is the ongoing monitoring, administration, and maintenance of any networked system of computers. That said, networks have grown beyond the desktop computer, now encompassing all manner of end devices — mobile devices, laptops, printers — and the hardware that facilitates their interaction.