Operations | Monitoring | ITSM | DevOps | Cloud

May 2024

What is SaaS Ops? SaaS Operations Meaning, Challenges, and Best Practices

SaaS is everywhere. And that’s often a good thing (hello, productivity!). However, plenty of shadow IT statistics demonstrate why that’s not always the case and clarify the need for SaaS Ops. For example, Security Magazine found that 31% of ex-employees still have access to their old employer’s SaaS tools. That stat’s cybersecurity and compliance implications are enough to make a CISO shudder!

MSP vs Internal IT: What's the Right Choice for My Company?

Today’s IT teams are facing a greater demand for services than ever before, and often doing so with increasingly limited resources. This inevitably leads to one of the most common yet challenging decisions corporate IT leaders must face throughout their career: should we keep this in-house, or should we outsource it? Understanding the nuances of the MSP vs internal IT debate is the first step to making an informed choice for your business.

NetFlow Analyzers: Definitions, Key Features & Use Cases

Imagine your company’s network is like a busy city’s road system. Just like roads have traffic moving back and forth, your network has data packets traveling to and from destinations. But when the roads get too crowded, or a suspicious vehicle makes its way onto the highway, it can cause traffic jams and security incidents that impact the organization. That’s where NetFlow analyzers come in. In this article, we’ll break down the basics of NetFlow analyzers.