Every IT team has had to deal with how to effectively onboard new users and clients. Hear from NinjaOne’s own IT team about how they created their onboarding checklist, the specific considerations per department and role, and how to process change with technology or business needs.

Understanding Device Management and Security in the Remote Work Era The discussion delves into device management and security, highlighting the shift in management functionalities due to the increase in endpoints and remote workforce. It underscores the importance of securing devices and data, visibility, and cost optimization. The zero trust security model is introduced, emphasizing verification at multiple levels. The capabilities of Avanti EEM in managing various operating systems and devices are also explored.

Your IT help desk is the frontline defense against technical issues and user frustrations. But who helps the help desk stay efficient and effective? Join us for a webinar to discover how NinjaOne can be your ultimate ally in maximizing help desk efficiency. Field CTO Jeff Hunter will dive into practical tips and tricks that leverage the power of NinjaOne to streamline your IT operations. From automating repetitive tasks to enhancing incident response times, you’ll learn how NinjaOne can transform your help desk into a well-oiled machine.

The importance of business planning in delivering solutions to resellers and customers is highlighted. This involves extensive planning with vendor partners to understand objectives and build a robust plan. The corporate vision of vendors is understood to identify improvement areas and leverage data and relationships. The plan's execution explores specific verticals, uses customer data, and collaborates with resellers and specialists.

Randstad USA’s Jessica Osborn talks about why Ivanti Neurons for ITSM is a powerful solution set for more than just IT, seeing regular use from over 150 teams at her organization, including HR, Finance, Legal and beyond.