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The Place Where Modern Operations & Technology Come Together
The latest News and Information on Asset Management, Device Management and related technologies.
InvGate Asset Management's Smart Tags: A Guide to Customizing Your ITAM Automations
Keeping an IT inventory organized is harder than it sounds. As environments grow, assets quickly multiply across locations, owners, statuses, and lifecycles. Manually grouping devices becomes time-consuming and error-prone, often leading to outdated inventories and teams spending valuable time building lists instead of taking action. That’s where InvGate Asset Management’s Smart Tags come in.
Advancing Your Device Management Practice to Autonomous Endpoint Management
Real customer experiences. Real automation best practices. Real outcomes. Manual IT processes can’t keep up with evolving threats, hybrid work and rising expectations for seamless digital experiences. Join this session to discover how your organization can dramatically reduce support tickets and strengthen security posture with Ivanti’s autonomous endpoint management (AEM) solutions. What you’ll hear about.
Transform ticket hell into smooth operations #ITSM #AI
Infraon ITSM uses advanced "ai" capabilities to manage operational noise, significantly boosting "business efficiency". It features a robust "ticketing system" and "sla" management for prompt resolutions, alongside self-service portals and a comprehensive "knowledge base" to enhance the "service desk" experience.
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AlmaIQ brings unparalleled level of efficiency and effectiveness for IT teams using Collective IQ
AlmaIQ, the intelligent self-service agent for employees just received an incredible boost that expands its role to uniquely help IT teams. Interacting with users through Microsoft Teams, AlmaIQ answers questions about devices and internal processes in natural language. Whereas that intelligence simplified employees lives on the job, it now enables IT teams to interact with Collective IQ at the level of departments, groups, and collections of devices to spot patterns and trends. The overall result: vastly more productive operations and satisfied employees.
Stop The Real Costs of Paper Documentation
Proof of condition — it’s been around for decades and serves to verify the integrity of everything from material goods to heavy equipment and myriad assets in between. A paper process from the beginning, it has been accompanied by photographs, rubber stamps, and signatures along the way. Still, hard to believe that a quarter way through the 21st century, with ubiquitous mobile device options, so many of these processes continue to reside on clipboards.
Creating an Incident Response Plan
When it comes to emergencies, it's not if something will happen, it's when. Whether it's a natural disaster or a cyberattack, IT teams must always be at the ready to save as much data as possible and keep the organization safe. Prevention is an important step, but being prepared for when the worst happens could save valuable time, money, and information from being lost.
ITSM vs ITOM: What's the Difference and Why You Need Both
ITSM manages service delivery to users. ITOM keeps infrastructure running. Modern IT teams need both to work together, powered by GenAI, for complete operational success. What's covered: ITSM vs ITOM: key differences explained ITSM vs ITOM vs AIops: how GenAI changes the game Why ITSM and ITOM work better together Which one to implement first Common myths debunked.
Webinar Recording: The Future of IT Asset Management in 2026 [Bahasa Indonesia]
As businesses move toward hybrid work models and complex cloud ecosystems, traditional IT Asset Management (ITAM) is no longer enough. In this webinar, hosted by PT Sinergi Wahana Gemilang and featuring experts from Infraon (Everest EMS Technologies), we dive deep into how organizations can transition from manual tracking to automated, AI-driven asset management. We explore the full asset lifecycle from procurement and real-time tracking to maintenance and secure disposal, and discuss how to mitigate security risks and optimize IT spending in 2026.
Almaden at Arklok Kickoff: CEO Leandro Silva Highlights ITAM and DEX for HaaS
Almaden strengthened its leadership in the HaaS ecosystem by participating in the Arklok Technology Kickoff on March 11 and 12, 2026. CEO Leandro Silva shared strategic insights on ITAM and DEX, essential for providers to scale services efficiently.