IT Insider: Solving AI Accountability Crisis

Jul 14, 2026

AI adoption is outpacing governance, and that gap is a real liability for every IT organization. In this episode of Ivanti's IT Insider, our experts reveal why most teams are failing on AI accountability and what the highest-performing organizations do differently.

  • Learn more about the Ivanti platform: https://www.ivanti.com/neurons
  • More than 50% of organizations are already deploying AI at scale — yet only 1 in 4 employees consistently follows AI policy. Ivanti's research shows that 89% of IT professionals identify siloed data as a direct threat to secure AI operations. In this episode, Brooke Johnson and Sterling Parker unpack the AI governance gap, the hidden danger of shadow AI and hallucinations, and how organizations can use a unified platform to build real AI accountability from the ground up.

KEY TAKEAWAYS:
Why AI governance can't come after deployment — the change management reality
Shadow AI: what it is, why it spreads, and how it puts your enterprise at risk
How AI hallucinations cause real financial and reputational damage (with a real-world airline example)
Why fragmented and siloed data is the single biggest barrier to trustworthy AI
How Ivanti acts as a single source of truth — consolidating IT, security, and device data in real time
54% of IT professionals at mature AI organizations say their work is now faster and better

CHAPTERS: 00:00 Introduction & Ivanti Research Findings 00:51 The AI Governance Gap Explained 01:22 Why Policy Adoption Fails in Practice 03:49 Shadow AI: Risk at Machine Speed 06:44 AI Hallucinations: Real-World Consequences 08:23 Fragmented Data Undermines AI Trust 10:20 Using AI to Break down Data Silos 13:41 Scaling AI Successfully in Your Organization 17:09 Best Practices for a Strategic AI Roadmap

RESOURCES:
2026 AI Maturity Report: https://www.ivanti.com/resources/research-reports/scaling-ai-it-operations
Infographic: https://www.ivanti.com/resources/v/doc/infographics/ivanti-it-insider-episode1-key-insights*buvxhk*_gcl_aw*r0nmlje3oda2odixndmuq2ows0nranc1ng5sqmheq0fssxnbtwnzx1ndb3fyrxlmb1lom0twmnbxrng5eku2mv9qctd3tmxqavk0yzl5mvzunehmmuzhr1fkwuljd2fbdhnirufmd193y0i.*_gcl_au*mteyotq4mte1ms4xnzc2nza3ntc5
AI Governance documentation: https://www.ivanti.com/blog/ai-governance-framework-responsible-ai-guardrails
Ivanti Platform Overview: https://www.ivanti.com/neurons
IT Insider Series: https://www.ivanti.com/webinars/series/it-insider
CONNECT: Questions? I respond to every inquiry. brian.diemdowicz@ivanti.com

WATCH NEXT: Don’t miss our next episode! Surviving the Patch Apocalypse LIVE on July 23rd @ 11AM ET https://www.ivanti.com/lp/aem/webinars/2026/it-insider-surviving-the-patch-apocalypse

Ivanti is a leading enterprise software company that offers a powerful, cloud-based IT and security platform. Our solutions are designed to scale with your business, helping IT and Security teams boost operational efficiency, cut costs and stay ahead of security threats. The Ivanti Neurons platform is cloud-native, providing a unified and reusable foundation for consistent visibility, scalability, and secure delivery. Trusted by over 34,000 customers, including 85 of the Fortune 100, Ivanti empowers organizations to tackle challenges with end-to-end solutions.

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