Mobile Device Management is a set of tools and working practices for managing, monitoring, and securing mobile devices such as phones, tablets, and laptops. It allows IT colleagues to control device settings, implement security measures, and perform remote locking or data wiping if a device is lost or stolen. Effective MDM can transform how IT departments manage and support mobile devices.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.

Paul Troisi and Dan Lutter delve into the challenges and trends in the modern workplace, emphasizing the necessity for IT and security operations to unite against increasing cybersecurity threats. They underscore the importance of effective communication, collaboration, and education for a robust security posture, and the role of asset management in maintaining visibility and control over devices and data. The discussion concludes with a look at future trends, including the influence of AI and the need for continuous adaptation to new threats.