Operations | Monitoring | ITSM | DevOps | Cloud

ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Devops Best Practices for Observability

Imagine one night you receive a notification from your team member that a critical production problem has caused chaos in your application. There is a sudden drop in sales as customers are unable to access the application and reporting issues relating to the same. Now, when you reach the office to fix the issue, you demand the team to run through all the files.

Priorities for Exposure Management, Chris Goettl, VP Security Product Management, Ivanti

See more insights into exposure management strategy and IT/security alignment in Ivanti’s research report: Secure Unified Endpoint Management. Chris Goettl, Ivanti's VP of Security Product Management shares best practices for secure unified endpoint management and explains why organizations should focus on exposure management to effectively mitigate risks.

Ivanti employees earn 2024 Simpplr award for Most Creative Use of Intranet

Description update: Our highly engaged employees and connected culture earned us the Best of Simpplr 2024 Award! After a spirited competition driven by weekly team challenges curated on our Simpplr-based intranet platform, we crowned three employee champions. Hear what they have to say about this outstanding recognition. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Data: Your Common Denominator feat. Srinivas Mukkamala, CPO, Ivanti #ivanti

Get the latest research on endpoint management and endpoint security best practices in Ivanti’s research report: Secure Unified Endpoint Management. Data silos and misaligned priorities stand in the way of IT and security teams’ ability to be efficient and innovative according to Srinivas Mukkamala, Chief Product Officer at Ivanti.

Jamf Inventory: Here's How to Use Jamf For Asset Management

Jamf inventory stands out as a valuable resource for Mobile Device Management (MDM), providing a centralized platform for tracking and managing Apple devices. However, Jamf's specialization in iOS devices presents a limitation for organizations seeking a more comprehensive IT Asset Management (ITAM) solution to look over their whole IT environment. If this sounds familiar, the answer you are looking for is integration.

What is an IT Service Desk?

With the increasing technology demand in the business sector, IT facilities play a critical role in running business activities in modern society. Whether it is mobile apps or high-end networks, everything has become a cornerstone for business success. Thus, it is important to acknowledge that no matter how advanced IT systems and applications are, they can always face some problems or failures. However, one cannot mistake an IT service desk for an IT help desk software or IT service management (ITSM).

NIS2 Implementation: Challenges And Tips From EU Experts

Let’s be honest. Keeping up with cybersecurity regulations and directives, especially if your organization operates within the European Union (EU), can be really challenging. And NIS2 implementation is no exception. If you are working in this field, you might already know the reasons that originated this legislation, its objectives, and the risks that organizations face as technology evolves. However, there is a gap between understanding NIS2 and its current implementation.

How MDM Can Help Manage the Apple Watch at Work

The Apple Watch has emerged as more than just a personal device. It's a tool that can enhance productivity, streamline communications and bolster security for organizations across various industries. With increased usage comes the need to manage these devices effectively and securely. This is where MDM steps in as a critical solution. Ivanti Neurons for MDM solution provides IT administrators the tools necessary to manage, secure and optimize the use of Apple Watch within their organizations.

2024 Security Report - Ravi Iyer #shorts

Are executives truly bought into cybersecurity? Ivanti CTO Ravi Iyer cites Ivanti’s latest cybersecurity research showing that there is stronger investment than ever in cybersecurity at the executive and board level. Iyer also breaks down the key cybersecurity concepts today’s executives should prioritize to gain a competitive edge.