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The latest News and Information on IT Service Management, Service Desk and related technologies.

motadata

The Key Challenges with Cloud-Native Infrastructure

Jun 11, 2024 By Motadata Team In Motadata
Cloud-native infrastructure has completely transformed the way businesses operate today. The adoption of this new practice has made it simple for organizations to deploy and manage their applications. In fact, according to a report by the Cloud Native Computing Foundation (CNCF), more than 6.8 million cloud-native developers are already using this architecture. Microservices, containers, and DevOps techniques are the core principles of cloud-native infrastructure.
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solarwinds

What is Observability and Why You Need IT to Manage Your Hybrid Cloud Environment

Jun 10, 2024 By Jason Tolu In SolarWinds
In today's digital age, where technology plays a pivotal role in every aspect of our lives, ensuring the smooth and uninterrupted functioning of software applications and systems has become critical. This is where Observability shines. Observability is the ability to gain deep insights into the inner workings of a system, enabling organizations to identify and address issues before they turn into major disruptions.
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nexthink

The History of AI in the Workplace

Jun 10, 2024 By Megan Brake In Nexthink
Today, Artificial Intelligence (AI) is at the top of every technology leader’s mind. What technologies should you incorporate? Who should you partner with to get the most out of AI investments? How best to implement AI within the workplace? To answer these questions, we first need a better understanding of how we got here.
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ivanti

Generative AI for Knowledge Management: Pros, Cons and Best Practices

Jun 10, 2024 By David Pickering In Ivanti
Interest in generative AI has skyrocketed since the release of tools like ChatGPT, Google Gemini, Microsoft Copilot and others. Along with the hype comes concerns about privacy, personal identifiable information (PII), security and accuracy. Organizations are treading cautiously with generative AI tools despite seeing them as a game changer. Many seek the “sweet spot” – enabling benefits right now while identifying more strategic future uses, all without compromising security.
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ivanti

AI Knowledge Management: How to Use Generative AI for Knowledge Bases

Jun 10, 2024 By David Pickering In Ivanti
Interest in generative AI has skyrocketed since the release of tools like ChatGPT, Google Gemini, Microsoft Copilot and others. Along with the hype comes concerns about privacy, personal identifiable information (PII), security and accuracy. Organizations are treading cautiously with generative AI tools despite seeing them as a game changer. Many seek the “sweet spot” – enabling benefits right now while identifying more strategic future uses, all without compromising security.
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CSM to ITSM Migration: A Panel Discussion #ITSM #ITSolutions

Jun 7, 2024 By Ivanti In Ivanti
Three Ivanti customers at various stages of migration – Maxar's Allison Hull, Fareway Stores' Steve Clime, and Memorial Health Ohio's Barbara Munger – give their firsthand perspectives on a successful journey from Cherwell Service Management to Ivanti Neurons for ITSM. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.
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ivanti

Basic Cyber Hygiene: New Definition and Best Practices for the Current World

Jun 6, 2024 By Patrick Kaak In Ivanti
With the latest changes in regulations and laws, and with cyberattacks becoming more sophisticated, costly and frequent, it’s unavoidable: You must rethink basic cyber hygiene for your organization. Today, effective cyber hygiene requires you to plan and carry out regular and consistent actions to not only meet current challenges but also to keep pace with a threat landscape that is always evolving.
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nexthink

Strategic Digital Employee Experience Management

Jun 6, 2024 By Dave Wagner In Nexthink
With Nexthink Workplace Experience (built on the Nexthink Infinity platform) we introduced a next-generation DEX score (V3) along with an all-new product – Nexthink Experience Central – to deliver the strategic guidance Senior IT Leaders require to successfully enable and advance their company’s DEX strategy.
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motadata

Devops Best Practices for Observability

Jun 6, 2024 By Motadata Team In Motadata
Imagine one night you receive a notification from your team member that a critical production problem has caused chaos in your application. There is a sudden drop in sales as customers are unable to access the application and reporting issues relating to the same. Now, when you reach the office to fix the issue, you demand the team to run through all the files.
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Your BYOD Policy: Key Considerations, Daren Goeson, SVP Product Management, SUEM

Jun 6, 2024 By Ivanti In Ivanti
See more insights into creating effective and secure BYOD policies in Ivanti’s research report: Secure Unified Endpoint Management. Daren Goeson, SVP Product Management, SUEM at Ivanti explores the essential factors organizations should consider when creating Bring Your Own Device (BYOD) policies and protocols. From use cases to data management, device compatibility to security implications, this video provides valuable insights to help organizations develop effective BYOD strategies.
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