Incidents are inevitable. As your service expands and becomes more complex, you are more likely to encounter outages, slowdowns, errors, and other disruptions to healthy operation. At the same time, as your service becomes more popular and relied on by users, the cost of incidents becomes higher. Studies have shown that the cost of downtime is high, and growing fast in the digital-first world. Since you can never fully prevent incidents, it's important to resolve them as efficiently as possible.

The eBook dives into the 4 main investment areas required to make an impact. You'll learn how to achieve measurable results for the benefit of your customers and your valuable engineers.

SRE's Golden Signals are four key metrics used to monitor the health of your service and underlying systems. We will explain what they are, and how they can help you improve service performance.

This eBook gives you practical steps to implementing SRE practices in an organization that's already invested in DevOps. It outlines the clear benefits and lays out how they can be achieved. Three main topics are covered: Incident Management, Service Level Objectives (SLOs), and SRE Culture. Leveling up these critical aspects of SRE will reap both immediate and long-term benefits.