The COVID-19 pandemic ushered in a “new normal,” and data center professionals must adapt to keep up with the issues of today while maintaining uptime and business continuity. New challenges include an increased demand on infrastructure with a higher potential for outages, more time pressure on projects, and less staff onsite resulting in a more difficult environment for collaboration, planning new infrastructure and services, and performing changes and maintenance. Data center managers must develop a comprehensive remote data center management strategy to find success.

But how do you know what to do, what tools you need, and what you need to monitor in order to navigate the unique challenges of having to manage your entire data center, colocation, and edge deployment remotely with minimal onsite personnel?

We have had countless conversations with many hundreds of customers in our global user groups for our Data Center Infrastructure Management (DCIM) solution, and we consolidated their feedback on how they are remotely managing their data centers. They have reported that, with the right tools and strategy in place, it is easy to see and understand exactly what is happening in the data center and enable data-driven decision-making.

If you follow best practices and implement a remote data center management strategy, you will improve uptime, increase data center health and efficiency, and boost productivity.