Operations | Monitoring | ITSM | DevOps | Cloud

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Citrix Troubleshooting 101: Frequently Asked Questions

Citrix Virtual Apps and Desktops deployments are performance sensitive. There are many components both datacenter-side and client-side which must be optimally performing together to deliver a consistent and performing virtualized apps and desktops solution. With many different components in play, it can often be a challenging task for a Citrix administrator to determine the impact or cause of a Citrix related problem. Citrix troubleshooting nevertheless becomes challenging.

3 Steps to Structuring Logs Effectively

In order to analyze logs efficiently, they must be structured effectively. Often, logs from different sources label data fields differently and/or provide data that’s completely unstructured. The problem is that both types of data need to be structured appropriately in order to key in on particular elements within the log data, such as: Monitoring on source address, Applying rules associated with user names, and Creating alerts for destination addresses.

Logging Agents vs. Logging Libraries: Which Should You Use?

When logging applications to a centralized location like LogDNA, developers have two options: using a logging agent or using a logging library. Both approaches will get your logs to their destination, but choosing one over the other can have a significant impact on the design of your applications and infrastructure. In this article, we’ll explain the difference between logging via agents and logging via libraries, and which approach works best in modern architectures.

DevOps interview questions: How to prepare

On LinkedIn, there are more than thirty thousand U.S.-based DevOps positions. That number may not be as high as it is for software developers, but it’s still higher than sysadmins or systems engineers. Maybe this demand has you interested in switching career paths, or maybe you want to change jobs. If that’s the case, you’re in luck. Today’s post will present some common interview questions that you’ll probably get when interviewing for a DevOps position.

Acronym Buster: IT Operations Tools

TLDR: There's a LOT of different tools out there... Clearly feeling the world was in desperate need of more acronyms, IT operations has well and truly stood up to the plate. Dazed and confused - and with FOMO about to kick in – I thought now would be a good time to write up an acronym buster so I could finally put those woes to bed. That, and I promised my manager I'd publish a new blog before COP.

Analytics Plus webinar: How to manage IT projects like a pro using analytics

Watch this session to learn how analytics can help you: Use insights from past projects to mitigate potential risks in current projects, Meticulously track the progress of projects using essential project management tools such as burn down, and burn up charts, and Review the overall project status and task status, and initiate corrective action, if necessary.

The simple, powerful way to boost your IT team's performance

IT teams, we are at a crossroads. We’ve spent years, if not decades, being thought of as cost centers at the best of times, and more often, a source of bottlenecks. Now, we’re making a name for ourselves as facilitators of innovation and providers of legendary service. Our companies are recognizing how critical we are to their success.