Operations | Monitoring | ITSM | DevOps | Cloud

Top 7 Real User Monitoring (RUM) Tools and Software for Better User Experience

As a software-based company, the most critical thing you can do is maintain control over your users' digital experiences and satisfaction levels. However, without a monitoring plan and technologies that allow you to see how customers interact with your application or website from their perspective is impossible. They provide you with the information you need to determine how well your webapp or website is operating and to avoid slow pages or screens that drive customers to your competitors.

Exception Handling in Java (with Real Examples)

Java has been one of the most widely used programming languages among developers worldwide for years. So naturally, it is a popular choice for those beginning their careers in development. Learning Java requires more than just knowing the proper syntax and effective code hygiene. Any developer who hopes to use Java for commercial development must be able to quickly and competently identify and recognize errors in their code.

A Developer's Take On Solving Hard-to-Replicate Performance Problems In-Production

Causal is the business and financial planning platform that allows users to build models effortlessly, connect them directly to their data, and share them with interactive dashboards and visuals. Teams rely on them to build complex models with real business impact, so the UX needs to be fast and reliable, and for the team to guarantee that, they need detailed visibility into the performance of their application.

The not-so-obvious positive outcomes of great incident management

Inflation is running rampant, the world stage is unpredictable, and what’s happening in the U.S. markets has been dubbed the “tech wreck.” A common theme I’m hearing come up in conversations across industries right now is value — we’re all looking to maximize every dollar spent, every hire made, every hour logged. For a lot of companies, this means looking at processes and tools with a critical eye for not only cost savings but also cost avoidance.

Automating the employee offboarding experience

For the past year, the unprecedented movement of workers leaving jobs and switching career paths (aka the Great Reshuffle), has been top of mind for most organizations. Although losing talent is largely inevitable and a natural part of any company’s ongoing evolution, many organizations are recognizing the velocity of employee exits as one of the greatest risks they face today. To assess your organization’s risk, answer these questions.

Ensuring Microsoft Teams Service Quality for the Hybrid Workforce

Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience.

Introducing Shipa Insights

If you are on Shipa Cloud today, you will have noticed a new module called Insights. We are pleased to announce the initial release of Shipa Insights and certainly have a lot in store as we continue to build out the module. As more items continue to shift left towards the developer and the rise of the full lifecycle developer continues to occur, outside of technical non-functional requirements such as connectivity, reporting and metrics are also important.