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ITIL v3 vs. ITIL v4: An Introduction to the ITIL v4 Framework

Since it was developed in the 1980s, the IT Infrastructure Library (ITIL) has been maintained by Britain’s Office of Government Commerce (OGC). The ITIL framework is considered to set the standards for IT service delivery. The latest version is explained in a series of five books, each one focusing on different processes and stages.

Survey: Cybersecurity requires risk-based management approach

We’ve entered a new era of cyber risk where cybersecurity is no longer just an IT issue, according to findings from a May 2022 ThoughtLab global survey co-sponsored by ServiceNow. Although cyberattacks and breaches are increasing, many organizations are unprepared to respond. The problems come down to three main areas.

Continuous Performance Testing in CI Pipelines: CircleCI

With over 50,000 active organizations and 250 million workflows, CircleCI is one of the most popular networked CI platforms. When getting started with CI pipelines, teams typically want to ensure that code will compile, pass unit tests, and build a container image. After catching these low hanging fruit of syntax errors, engineering teams need to dig much further to find business logic and scalability errors.

Windows 11 Preparation: Is Your Organization Ready?

When Microsoft rolled out Windows 11 last fall, the announcement included what seemed like a relatively distant deadline: October 14, 2025, the date when Windows 10 support will end. Considering how many unexpected changes we’ve all experienced over the past few years, we understand if you’re hesitant to prepare for anything that’s not scheduled to take place until the year 2025.