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Enhanced change management in ServiceDesk Plus: 5 tips to simplify your change implementations

Do you manage your organization’s IT infrastructure? Then you’ve probably dealt with change management in some capacity. IT change management—in particular—is an IT service management (ITSM) process where alterations to some or all the components in an organization’s IT infrastructure are planned, managed, and implemented. These changes need to happen without impacting service availability or business continuity.

Five worthy reads: Machine learning, the next phase of cybersecurity

With the number of cyberattacks growing with each passing day, the need for increasingly sophisticated security systems has never been higher. Just when these ceaseless attacks had you at your wit’s end, machine learning may just restore some sanity to the cybersecurity scene.

Ransomware attackers and victims fall victim to ransom theft

Recently, there has been a string of attacks affecting some ransomware victims who pay their ransom in an attempt to regain access to their encrypted data. These ransom payments are being intercepted by a third party, ironcally turning the ransomware attackers into the second victim. As a result, the original ransomware victims are victimized a second time, as they won’t get their data back since the ransomware attackers never receive the ransom money.

Let's talk about STIX, TAXII, and threat intelligence

In terms of collaboration, Structured Threat Information eXpression (STIX) and Trusted Automated eXchange of Indicator Information (TAXII) represent a revolution in the security industry. These protocols transformed the field of threat intelligence from a fragmented collection of information to a unified standard for information sharing. In this blog, I will examine this transition and how it came about.

Keep an eye on your IT infrastructure in real time with AlarmsOne's Live Feed

At ManageEngine, we strive to make our products more effective every day so you can manage your IT infrastructure with ease. AlarmsOne already comes fully stocked with all the features you need to monitor and manage all your IT alerts, but we didn’t think that was enough. With the new Live Feed in AlarmsOne, you now get up-to-date information on all the entities you monitor, reducing the time it takes to react to incidents.