Ensuring your digital customer experiences are exceptional is a goal of any modern business. However, managing the reliability of ever more complex applications is a challenge.

Developers are releasing new capabilities in fast-moving sprints and the business wants maximum velocity with minimal risk. SRE teams create a structure of continuous improvement that focuses on ensuring the application is reliable above all else.

Taking a reliability management approach using Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets help these teams define the right signals that impact the end-user experience and provide feedback mechanisms to ensure innovation doesn’t happen at the expense of the digital experience.

To learn more, visit:
https://www.sumologic.com/solutions/digital-customer-experience/