Operations | Monitoring | ITSM | DevOps | Cloud

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Enhancing Marketing Analytics: A Comprehensive Guide to Connecting HubSpot and Power BI

Understanding the nuances of marketing data is no longer a luxury but a strategic necessity; and this is where the fusion of two powerful tools, HubSpot and Power BI, takes center stage, offering an integration that transforms raw data into meaningful intelligence.

5 Strategies for Decreasing API Latency and Improving App Performance

Application performance can make the difference between retaining or losing customers, with delays beyond a few seconds leading to dropped conversions. Performance testing and monitoring are vital for improving the overall user experience, achieving a competitive advantage, enhancing resource efficiency, enabling scalability, and reducing costs.

6 Threat Detection Challenges for MDRs and How to Overcome Them

Managed Detection and Response (MDR) is a cybersecurity service offered by a Managed Security Services Provider (MSSP) that combines human security expertise with modern security tools to deliver managed threat detection, security monitoring, and incident response capabilities for both SMBs and enterprise clients.

Networking Field Day 35: Selector AI and the Workings of an LLM

An LLM differs from a function in that it takes output and imputes, or infers, a function and its arguments. We first consider how this process works within Selector for an English phrase converted to a query. We then step through the design of Selector's LLM, which relies on a base LLM trained with English phrases and SQL translation, then fine-tuned, on-premises, with customer-specific entities. In this way, each of Selector's deployments relies on an LLM tailored to the customer at hand.

Networking Field Day 35: Solving the Query Problem with Selector AI

Selector translates English phrases to SQL queries through the use of an LLM. Each SQL query includes the table, or data set to be searched, along with filters, or conditions which prune the search results. We walk through a number of SQL queries and sample search results, before considering the LLM-based translation of a sample English phrase processed by Selector.

Networking Field Day 35: Selector AI Introduction with Debashis Mohanty

Selector's customer base includes 50 deployments across service providers as well as large enterprises in retail, media distribution, colocation services, and multi-cloud networking services. These customers aim to correlate events across their network, applications, and infrastructure; eliminate the need for human intervention in RCS and remediation; and democratize access to insights using conversational natural language interfaces. Selector delivers on these outcomes, while accelerating incident remediation through smart, actionable alerting and a GenAI-based conversational interface.

Simple Talks Podcast | Episode 5 - SQL Server and Postgres

Steve, Grant and Ryan return to Simple Talks to discuss SQL Server and Postgres. The advocates share their experiences with both systems, highlighting what works and what doesn’t. From time series and Query Store to extended events, tooling and log shipping - this is a quick-fire deep dive into the pros, cons and differences between the two. There’s also conversation around making the transition from one system to the other, and Ryan reflects on his challenging introduction to Postgres…on the first day of a new job.

How to Create an Incident Communication Plan in 2024

No matter how robust your IT systems are, every business faces incidents at some point. Incidents can include degraded performance, poor response time, service disruptions, outages, and security incidents such as data breaches. This is why it’s key for businesses to have an incident communication plan that ensures all the affected parties are aware of the status of services. This includes DevOps teams, affected accounts, investors, customers, media outlets, etc.

How to encourage IT education and certifications like a ninja

Continuing education is incredibly important in IT as the landscape of technology continues to expand. And as an IT leader, you have a vested interest in making sure that your employees are well-informed and educated in an array of tech topics. In this stream, we’ll be chatting with three IT leadership experts about continued education and how certifications can impact both your IT organization and your team members’ career paths.

Learnings from ServiceNow's Proactive Response to a Network Breakdown

ServiceNow is undoubtedly one of the leading players in the fields of IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). When they experience an outage or service interruption, it impacts thousands. The indirect and induced impacts have a multiplier effect on the larger IT ecosystem. Think about it. If a workflow is disrupted because of an outage, then there are large and wide ripple effects. For example: The list goes on.