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What Tools Do You Need as a Key Account Manager?

As a Key Account Manager, your most important job is to build and maintain strong, thriving relationships. However, to do so effectively requires the right set of tools. In this article, we will explore the essential technologies and resources you need to succeed in this vital role. Whether nurturing existing client partnerships or pursuing new opportunities, your toolbox directly impacts how well you can understand needs, deliver value, and earn loyalty over the long run.

Top tips: How algorithms are shaping our buying habits and what you can do about it

Top tips is a weekly column where we highlight what’s trending in the tech world today and list ways to explore these trends. This week, we’ll discuss two ways to avoid falling prey to algorithm-driven ads. When it comes to material possessions, we like what we see. These days, we see a lot and want it all. Gone are the days when TV or radio commercials influenced what you bought and where you bought it.

How to be a no-code AI power user

This presentation was delivered on May 21, 2024 at the Artificially Intelligent Enterprise conference by Andrew Zigler, Developer Advocate at Mattermost. Mattermost is at the forefront of providing a seamless platform for teams to connect and collaborate. Mattermost AI Copilot has already proven invaluable, automating tasks and answering questions with conversational ease. But we’re envisioning a world where Copilot can do more than just chat.

AI engineering for AI Error Resolution

Smart engineering teams are working out how to use Large Language Models (LLMs) to solve real business problems. At Raygun, we’re no exception, and we’re committing our time and effort to developing AI software applications that bring value to our customers. Our first AI-powered release is AI Error Resolution (AIER), a novel Crash Reporting feature that takes debugging with ChatGPT to the next level. We know that LLMs have already dramatically increased software engineers’ productivity.

The Impact of AI on Cybersecurity

Artificial intelligence (AI) is seemingly everywhere in today’s tech landscape. The hype cycle is in full flow, especially regarding the use of large language models (LLM) for generative AI like OpenAI ChatGPT, Google Gemini and Anthropic Claude. Indeed, many tech companies are determined to add LLM into products where it sometimes seems tacked on.

Demystifying Kubernetes Observability with Generative AI and LLMs

Generative AI and large language models (LLM) are fundamentally changing the way we interact with data, especially in the realm of Kubernetes and observability. These technologies are reshaping our field, and there is a lot to understand and unpack so organizations like yours can make sense of it all. What data is important, and what isn’t? How can LLMs make my day-to-day easier, and what do I need to do to ensure I don’t get overwhelmed?

Sustainability in the Age of AI

In the last few years, there has been a remarkable expansion in the benefits Artificial Intelligence (AI) offers. AI’s influence is pervasive everywhere, from voice-activated virtual assistants like Siri, Google Assistant, and Alexa to recommendation systems such as those employed by Netflix, Amazon, and Instagram and phone cameras that can provide real-time translation of text, signs, and menus. Nearly 77 percent of devices today use AI technology in one form or another.