In IT environments, user-reported tickets are the Tip of the Iceberg representing only a fraction of the actual issues affecting digital experiences. The majority of IT performance problems, such as slow applications, network latency, device failures, or security vulnerabilities go unnoticed until they cause significant disruptions. If we follow our iceberg analogy the Tip of the Iceberg is only 10% of the overall problem. This is where Digital Experience Management (DEX) plays a crucial role, helping you uncover the 90% of unreported issues.

Shortages and obsolescence are big issues in the business world. They can disrupt your brand's operations, affect your profit, and even threaten your survival as a company. But, with the right strategies, you can overcome these obstacles and help your business thrive. In today's article, we will be talking about what shortage and obsolescence challenges are and how you can overcome them. Let's get to it.