ITIL Event Management Best Practices: Stay on Top of What's Happening
How does ITIL 4 define the event management practice? And what can we learn from it for our day-to-day monitoring tasks? Let’s find out.
In this time of the year when everyone reflects on their past and sets new goals, we thought it would be valuable to share some tips for ITSM professionals for the upcoming year. We talked to our CTO Ivan Samoylov, and he shared his ideas on what to focus on in 2024.
Are those different things? And how crucial it is to keep the balance?
Our integrated Service Desk and ITSM solution for small and medium businesses Alloy Navigator Express is catching up with the Winter 2023 release!