Operations | Monitoring | ITSM | DevOps | Cloud


The latest News and Information on Service Center Operations Manager and related technologies.


NiCE VMware Horizon Management Pack

VMware Horizon monitoring is a crucial aspect of managing virtual desktop infrastructure (VDI) environments. As an IT admin and expert in this field, it is essential to have a comprehensive understanding of the tools and techniques available for monitoring and analyzing the performance and health of your VMware Horizon deployment. One of the primary goals of VMware Horizon monitoring is to ensure that your VDI environment is running smoothly, delivering a seamless user experience.


Elevating Citrix Monitoring with the SCOM MP for Citrix FAS in MetrixInsight for VAD/DaaS

We’re thrilled to spotlight a notable addition to our MetrixInsight for VAD/DaaS suite: the SCOM MP crafted specifically for Citrix Federated Authentication Service(FAS). The suite seamlessly integrates the entire Citrix® infrastructure into SCOM, encompassing Citrix Virtual Apps and Desktops, Citrix DaaS, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront, NetScaler ADC and now Citrix FAS.

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Customer Workshop 2023

This month, we were thrilled to welcome SquaredUp customers from all over the world to our in-person workshop in sunny Marlow, UK. It was a wonderful day of learning and sharing ideas, and a unique opportunity for SquaredUp users to meet the people behind the product (us!), network with like-minded customers, and get an exclusive look at the latest product updates. We were excited to showcase our Dashboard Server product roadmap and share our vision for the future of SquaredUp.

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Observability at Scale Needs Summary

The shift from traditional monitoring to observability is widespread, and necessary. It's the way we make sense of increasingly complex and distributed systems. But when we capture all this data at scale... what do we do with it all? If this data itself had inherent value, we’d all be rich. But in the real world data does not provide us value until we can act on what it tells us.


Make the Most of your System Center Orchestrator Deployment

By licensing the Microsoft System Center suite, customers unlock a comprehensive array of tools encompassing server management, virtual machine administration, and automation capabilities. Frequently, customers are observed deploying automation use cases with System Center Orchestrator to meet specific infrastructure management needs.


5 reasons to switch to the OpsLogix VMware Management Pack

5 reasons to switch to the OpsLogix VMware Management Pack When you are choosing a solution to monitor your VMware infrastructure in System Center Operations Manager (SCOM), you need to consider several different factors to ensure making the best choice possible. You want to find a solution that is cost-effective, includes all of the necessary features, and that is continuously updated.


Custom Management Packs - for your needs

Each organization's IT environment has its own prerequisites and unique challenges. This also means that there are different needs for the monitoring and automation of every organization's critical applications. However, finding a monitoring solution that fits your unique needs is not always easy. Especially if your organization has particular regulations and demands that need to be taken into consideration.

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Auto-Instrumenting Node.js with OpenTelemetry & Jaeger

Six months ago I attempted to get OpenTelemetry (OTEL) metrics working in JavaScript, and after a couple of days of getting absolutely no-where, I gave up. But here I am, back for more punishment... but this time I found success! In this article I demonstrate how to instrument a Node.js application for traces using OpenTelemetry and to export the resulting spans to Jaeger. For simplicity, I'm going to export directly to Jaeger (not via the OpenTelemetry Collector).


Virtual Machine Manager and NiCE VMware Management Pack for SCOM

System Center Virtual Machine Manager (SCVMM) and the NiCE VMware Management Pack for System Center Operations Manager (SCOM) are both valuable tools for managing virtualized environments. However, they serve different purposes and offer distinct features. This comparison will explore the key differences and similarities between SCVMM and the NiCE VMware Management Pack for SCOM.


Microsoft Windows 365 on VMware Horizon Cloud

The world of virtualization has been evolving at a rapid pace, transforming the way organizations manage and deliver desktop computing solutions. Windows 365, Microsoft’s cloud-based operating system, is a game-changer in this space. Combined with VMware Horizon Cloud, it opens up a world of possibilities for businesses seeking flexibility, scalability, and enhanced security in their desktop infrastructure.