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SCOM

The latest News and Information on Service Center Operations Manager and related technologies.

NiCE Customer Quotes

In the contemporary business landscape, the need for efficient IT infrastructure monitoring is paramount to ensure smooth operations and maintain competitiveness. NiCE specializes in Management Packs tailored for Microsoft SCOM, offering comprehensive performance insights and scalability. Our customers consistently report benefits such as improved monitoring, seamless integration with SCOM, and proactive issue resolution.

Navigating Industry-Specific Challenges in IT Infrastructure Monitoring and Automation

In navigating the intricate landscape of IT infrastructure, NiCE IT Management Solutions’ whitepaper delves deep, unraveling the historical tapestry shaping the contemporary technological terrain. It dissects industry-specific challenges, offers tailored insights into crafting monitoring and automation solutions, and spotlights key players’ pivotal roles.
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Cost Benefits of Azure Monitor SCOM Managed Instance

Microsoft has just released the latest news regarding the cost structures for Azure Monitor SCOM Managed Instance. In this recent publication by Aakash Basavaraj on the Microsoft Tech Community, valuable insights have been shared on the benefits and cost-effectiveness of transitioning from the traditional System Center Operations Manager (SCOM) to the cloud-based Azure Monitor SCOM Managed Instance (SCOM MI). This blog post provides a condensed overview, highlighting key considerations and showcasing potential cost savings of up to 44%.

How to build the ideal engineering team dashboard

Toggle topic hub menu Engineering teams of today use a plethora of tools to perform different functions in the software development life cycle. While tools like Slack, Teams, etc. are great for quick notifications, they rarely give you a comprehensive view of the things in current state. Sure, you can switch between tabs for all your tools but an "Engineering dashboard" that brings this all together makes it much easier to consume quickly and effectively.

Upgrade to SCOM 2022: Choosing between in-place upgrade and side-by-side installation

Upgrade to SCOM 2022: Choosing between in-place upgrade and side-by-side installation With mainstream support for SCOM 2019 ending on the 9th of April 2024, it is time to start planning for the upgrade to SCOM 2022. However, there are several factors to consider before making an upgrade. One of them is whether you should choose an in-place upgrade or a side-by-side installation. In this blog post, we aim to give you some important aspects to evaluate when making your decision.

NiCE Advanced URL Management Pack for Microsoft SCOM

NiCE Advanced URL Management Pack enables extended monitoring of https, certificates, response times, and much more. It is inspired by the URL Genie MP, bringing many more new features to the SCOM admin table. In this Use Case covering the NiCE Advanced URL Management Pack, a FinTech Provider specifically needed way more in-depth URL monitoring for several reasons, all of which are tied to enhancing the security, performance, and user experience of their services.

NiCE Unified Monitoring Management Pack for Microsoft SCOM

The Unified Monitoring Management Pack discovers other monitoring systems like Icinga, Nagios, and CheckMK and brings their alerts into SCOM for unified monitoring and alert management. A FinTech provided was faced with managing several monitoring tools, all of them required to run smooth operations.

NiCE Linux Extension Management Pack for Microsoft SCOM

The NiCE Linux Extension Management Pack enables extended Log monitoring for Linux Systems. It includes analyzing multiple rows, wild cards, log correlation, and more. The standard Linux Management Pack for System Center Operations Manager (SCOM) offers a decent level of monitoring for Linux systems, but it might have limitations when it comes to log monitoring on Linux in comparison to more specialized or dedicated log management solutions. Here are a few areas where it might be lacking.