Operations | Monitoring | ITSM | DevOps | Cloud

NiCE IT Mgmt

Decoding Database Deadlocks: Five-Stage Strategy for Industry Resilience

In database management, a seemingly silent adversary – database deadlocks – casts a shadow over the operational efficiency of industries. Picture a scenario where critical processes come to a sudden standstill, entangled in a web of deadlocks. This challenge transcends mere technical complexities; it has the potential to disrupt entire operations.

How to Master Reporting on Microsoft SCOM

System Center Operations Manager (SCOM) reporting offers organizations a powerful toolset for monitoring and managing their IT infrastructure. The benefits of SCOM reporting include real-time performance monitoring, historical analysis for trend identification, customizable dashboards, and the ability to conduct compliance audits. These features empower administrators to proactively address issues, optimize resource allocation, and maintain compliance with industry regulations.

NiCE Customer Quotes

In the contemporary business landscape, the need for efficient IT infrastructure monitoring is paramount to ensure smooth operations and maintain competitiveness. NiCE specializes in Management Packs tailored for Microsoft SCOM, offering comprehensive performance insights and scalability. Our customers consistently report benefits such as improved monitoring, seamless integration with SCOM, and proactive issue resolution.

Navigating Industry-Specific Challenges in IT Infrastructure Monitoring and Automation

In navigating the intricate landscape of IT infrastructure, NiCE IT Management Solutions’ whitepaper delves deep, unraveling the historical tapestry shaping the contemporary technological terrain. It dissects industry-specific challenges, offers tailored insights into crafting monitoring and automation solutions, and spotlights key players’ pivotal roles.
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Cost Benefits of Azure Monitor SCOM Managed Instance

Microsoft has just released the latest news regarding the cost structures for Azure Monitor SCOM Managed Instance. In this recent publication by Aakash Basavaraj on the Microsoft Tech Community, valuable insights have been shared on the benefits and cost-effectiveness of transitioning from the traditional System Center Operations Manager (SCOM) to the cloud-based Azure Monitor SCOM Managed Instance (SCOM MI). This blog post provides a condensed overview, highlighting key considerations and showcasing potential cost savings of up to 44%.

NiCE Advanced URL Management Pack for Microsoft SCOM

NiCE Advanced URL Management Pack enables extended monitoring of https, certificates, response times, and much more. It is inspired by the URL Genie MP, bringing many more new features to the SCOM admin table. In this Use Case covering the NiCE Advanced URL Management Pack, a FinTech Provider specifically needed way more in-depth URL monitoring for several reasons, all of which are tied to enhancing the security, performance, and user experience of their services.

NiCE Unified Monitoring Management Pack for Microsoft SCOM

The Unified Monitoring Management Pack discovers other monitoring systems like Icinga, Nagios, and CheckMK and brings their alerts into SCOM for unified monitoring and alert management. A FinTech provided was faced with managing several monitoring tools, all of them required to run smooth operations.

NiCE Linux Extension Management Pack for Microsoft SCOM

The NiCE Linux Extension Management Pack enables extended Log monitoring for Linux Systems. It includes analyzing multiple rows, wild cards, log correlation, and more. The standard Linux Management Pack for System Center Operations Manager (SCOM) offers a decent level of monitoring for Linux systems, but it might have limitations when it comes to log monitoring on Linux in comparison to more specialized or dedicated log management solutions. Here are a few areas where it might be lacking.