Operations | Monitoring | ITSM | DevOps | Cloud

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MSP Network Basics: What is SNMP?

SNMP (Simple Network Management Protocol) is vital for managing networks. Without it, network management tools can't identify devices, monitor network performance, or keep track of changes to the network. If you want to learn more about this important protocol, start with this SNMP primer featuring Steve Petryschuk, Auvik's director of system engineering.

8 Ecommerce Site Testing Best Practices

Ecommerce companies completely dependent on the internet for revenue experience increased pressure to provide an always-available, always-working shopping experience for customers. Nasdaq puts estimates for ecommerce-facilitated transactions to be up to 95% by the year 2040. During Black Friday through Cyber Monday 2018, Shopify reported their merchants sold up to $37 million per hour through their ecommerce platform.

Six steps for startups to find and implement an effective cybersecurity solution

Establishing a startup isn’t easy; founders often spend a good majority of their time mapping out finances, operations, raw materials, product development, solid marketing and sales procedures, as well as hiring skilled employees during their initial years. Besides this, they also worry about keeping up with competitors and delivering quality services or products.

Kubernetes Networking with Calico

In this post, I’m going to cover some of the fundamentals of how Calico works. I really don’t like the idea that with these Kubernetes deployments, you simply grab a yaml file and deploy it, sometimes with little to no explanation of what’s actually happening. Hopefully, this post will servce to better understand what’s going on.

Digital Customer Experience: Are Your Users Satisfied? Find Out the Truth

In today’s digital economy, user experience is truly the most important factor that makes or breaks a digital business. Customer experience is even surpassing price and product as the biggest brand differentiator. Even one bad experience on a website can hurt your brand. 55% of consumers report that a single bad website visit can hurt their opinion of a brand. So, how do you know whether your customers are satisfied with the performance of your website?

Help! Something is wrong with my Jaeger installation!

Jaeger is composed of different components, each potentially running in its own host. It might be the case that one of these moving parts isn’t working properly, causing spans to not be processed and stored. When something goes wrong, make sure to check the items listed here.

Next-Level Threat Hunting: Shift Your SIEM from Reactive to Proactive

Threat hunting is proactively identifying and thwarting unusual network activity that could indicate an attempted security breach. It's a historically manual activity, making it time-intensive and arduous. It’s no wonder, then, why most organizations don’t have the time, budget, or resources to undertake it effectively…if at all.