Operations | Monitoring | ITSM | DevOps | Cloud

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Platform Engineering: What is it and how it can empower developers

If you’ve heard of DevOps, then you have probably heard of the term ‘platform engineering’ before. Over time, platform engineering has become a hot topic that we love to hate. While it promises faster release cycles and developer empowerment through self-service, not everyone buys into this concept.

ITSM, CMDB: Are they the same thing? Definitions and Main Differences

Have you ever found yourself confused by the overlapping terms in IT Management? IT Service Management (ITSM), Configuration Management Database (CMDB), and IT Asset Management (ITAM) are often mixed up, yet they each play unique roles in optimizing IT operations. This article will clarify these concepts, starting with their definitions and highlighting how they interconnect.

ITSM concerns when integrating new AI services

*This article was originally published in Help Net Security. Let’s talk about a couple of recent horror stories. Late last year, a Chevrolet dealership deployed a chatbot powered by a large language model (LLM) on their homepage. This LLM, trained with detailed specifications of Chevrolet vehicles, was intended to respond only to questions about Chevrolet cars.

Getting Started With Icinga Notifications

Icinga Notifications and Icinga Notifications Web just celebrated their first beta release. This post will try to help you get started by walking you through the interactive configuration, explaining both the underlying concepts and their actual effects. First, to get an understanding of what Icinga Notifications does, please read both the mentioned blog post and the introduction from the manual carefully.

How to integrate Okta logs with Grafana Loki for enhanced SIEM capabilities

Identity providers (IdPs) such as Okta play a crucial role in enterprise environments by providing seamless authentication and authorization experiences for users accessing organizational resources. These interactions generate a massive volume of event logs, containing valuable information like user details, geographical locations, IP addresses, and more. These logs are essential for security teams, especially in operations, because they’re used to detect and respond to incidents effectively.

Who Helps the Helpdesk? Using NinjaOne to Maximize Efficiency

Your IT help desk is the frontline defense against technical issues and user frustrations. But who helps the help desk stay efficient and effective? Join us for a webinar to discover how NinjaOne can be your ultimate ally in maximizing help desk efficiency. Field CTO Jeff Hunter will dive into practical tips and tricks that leverage the power of NinjaOne to streamline your IT operations. From automating repetitive tasks to enhancing incident response times, you’ll learn how NinjaOne can transform your help desk into a well-oiled machine.

DevOps Automation: What is it and How to apply it?

DevOps automation is essential for businesses aiming to accelerate software delivery, improve quality, and enhance operational efficiency. By automating repetitive tasks and integrating tools across the development and operations lifecycle, organizations can achieve significant gains in productivity and agility. So let's discuss DevOps automation in detail, exploring its benefits, tools, processes, best practices, and commonly asked questions.

Managing Observability Pipeline Chaos

The cloud environment has generated an unprecedented volume of data, making it increasingly difficult for enterprises to manage. With multiple SaaS and cloud-based applications in play, differentiating which data needs processing for analysis versus storage for regulatory compliance is a significant challenge. The growing number of data sources only complicates this further. So, getting clarity and control over this chaos is the goal, without having to overhaul your entire system.

13+ Docker Alternatives To Consider in 2024

Although container-related technology existed before 2013, Docker revolutionized and propelled it into the mainstream. Using Docker, developers could automatically create containers from application source code, share libraries, and reuse containers. Docker enables you to track container image versions, roll back to an earlier iteration, and track who built a specific one. You can even upload only the deltas between two versions.