Operations | Monitoring | ITSM | DevOps | Cloud

We vibe coded a path tracer: Here's how we used static and dynamic analysis to fix it

When developing software, the longer you intend to keep a system around, the more important it becomes to prioritize its code quality. But as more organizations move toward microservice architectures and adopt agentic AI and LLMs into their development workflows, many engineering teams have increased their emphasis on accelerating developer velocity, often at the expense of code quality. This can often result in code that fails to meet standards for performance, reliability, and security.

Imaginary Cities: Design Skylines That Could Never Exist with AI

Now imagine a skyline that twists like liquid metal, a series of towers that spiral upward as if growing like vines rather than made of steel, and glowing bridges that wrap around moons rather than rivers. These are the cities that live at the edges of dreams, places that we will never visit, but ones we can picture with insistent clarity.

Design Concept: User-Created AI Agents with External Tool Support

Here's an early look at user-created AI agents with external tool support in Mattermost — designed to integrate AI into daily workflows while maintaining governance and security. We’d love your feedback on this design. Contact the Fast Futures team at fastfutures@mattermost.com.

Zia LLM for ServiceDesk Plus Cloud, transitions in workflows, and more!

We’re rolling out some interesting AI innovations and workflow enhancements in the cloud version of ServiceDesk Plus. You can now use the native Zia LLM hosted in our own data centers as a GenAI provider (in addition to ChatGPT and AzureOpen AI), track AI adoption with the new Zia dashboard, and enable user transitions within workflows. Meanwhile, the on-premises version supports seamless user import from Microsoft Entra ID. Watch the video as our product experts walk you through each of these updates in detail.

Top 6 Duty Drawback Automation Services Streamlining Global Trade

Your business could recover millions in lost revenue through duty drawback automation services. Every year, companies pay over USD 100 billion in import duties, but only a small fraction gets refunded. Nearly USD 50 billion remains eligible yet unclaimed. These solutions offer an enormous opportunity for businesses involved in global trade to reclaim what's rightfully theirs.

AI in EdTech: How Artificial Intelligence Is Shaping the Future of Learning

Nowadays, almost everyone is talking about artificial intelligence because it's everywhere: on your phone, in social media, streaming services, search results, and more. However, one of the most underrated spheres AI is revolutionizing right now is education. The process of learning allows people to gain knowledge and develop new skills. Students and children, as well as adults who pursue additional education alongside their existing learning are participants of a very big and important knowledge gaining industry.

Code Generation for Complex SDKs: When and How to Use It

If you have worked with modern SDKs in any real project, you already know they make development easier and harder at the same time. They offer tools that save time, but once an SDK gets large, it can turn into a maze of methods, object types, and setup steps. Some cloud SDKs are so big that writing integration code by hand starts to feel like repeating the same patterns over and over. That is where code generation becomes useful. It reduces the amount of manual glue code and cuts down the chances of making small mistakes that later take hours to debug.

Why Your IT Copilot Needs Context, Not Just Data

In the rush to adopt AI in IT operations, many organizations focus on feeding copilots as much data as possible. But here’s the problem: data without context is just noise. An IT copilot that can’t distinguish what matters from what doesn’t won’t reduce alert fatigue or accelerate troubleshooting.