Operations | Monitoring | ITSM | DevOps | Cloud

The Fourth Principle of AI by Design: Simplicity and Accessibility

A tool’s success often rests on one question: Is it easy to use? In this final installment of our series on the AI by Design framework, we’ll discuss how SolarWinds applies best practices in simplicity and accessibility to develop artificial intelligence-driven solutions that provide a deeply intuitive user experience. Let’s take a closer look.

Key Benefits of AI for Modern Mortgage Companies

The use of artificial intelligence (AI) is growing gradually, and its impact can be felt in various settings like education, logistics, healthcare, and finance. In fact, according to statistica, the global market size of artificial intelligence is expected to be $184.00 billion in 2024. In the mortgage industry, artificial intelligence is also bringing about transformation. Mainly, AI has changed how the mortgage industry operates, making services more understandable, convenient, and accessible to a wider customer base. Below, we will explore the key benefits of AI for modern mortgage industries.

The future of AI in Business: Preparing your infrastructure

As the digital age progresses, businesses are increasingly turning to artificial intelligence (AI) to stay competitive and innovative. Among the various branches of AI, Generative AI (GenAI) has been rapidly adopted due to its immense potential to transform business operations.

Top Benefits of AI-Powered Customer Service Platforms

In today's digital age, customer expectations are soaring. Personalized interactions, round-the-clock availability, and efficient resolutions are no longer luxuries but necessities. To thrive in this competitive landscape, businesses are turning to AI-powered customer service platforms that leverage the power of artificial intelligence to revolutionize customer support.

Why Businesses Need Logistics Technology and the Role of 3PL Software

In today's fast-paced world, businesses of all sizes face the challenge of managing their logistics effectively. Whether it's a small startup or a large corporation, having an efficient logistics system can make a huge difference in operational success. This is where logistics technology, particularly third-party logistics (3PL) software, comes into play. Let's dive into why businesses need this technology and how 3PL warehouse management software can be a game-changer.

The Hater's Guide to Dealing with Generative AI

Generative AI is having a bit of a moment—well, maybe more than just a bit. It’s an exciting time to be alive for a lot of people. But what if you see stories detailing a six month old AI firm with no revenue seeking a $2 billion valuation and feel something other than excitement in the pit of your stomach? Phillip Carter has an answer for you in his recent talk at Monitorama 2024. As he puts it, “you can keep being a hater, but you can also be super useful, too!”

ScienceLogic Wins "AI Breakthrough Award" for Best AIOps Platform

ScienceLogic, a leader in automated IT infrastructure monitoring and AIOps, has won the “Best AIOps Platform” award in the seventh annual AI Breakthrough Awards! Run by Tech Breakthrough, a leading market intelligence and recognition platform for today’s most competitive global technology markets, the awards highlight some of the world’s most innovative artificial intelligence (AI) companies, technologies, and products.

Building an AI Assistant in Splunk Observability Cloud

Splunk Observability Cloud is a full-stack observability solution, combining purpose-built systems for application, infrastructure and end-user monitoring, pulled together by a common data model, in a unified interface. This provides essential end-to-end visibility across complex tech stacks and various data types, such as metrics, events, logs, and traces (MELT), as well as end-user sessions, database queries, stack traces and more.

Bridging the Gap between Financial Services and Customer Satisfaction with AI Support

The financial services industry is evolving rapidly, and customers demand exceptional service and personalized experiences. Artificial Intelligence (AI) bridges the gap between traditional financial services and modern customer expectations.