Best incident management tools in 2025 [45 analyzed, top 3 picks]
PagerDuty, Splunk, ServiceNow — with dozens of incident management tools on the market, how do you know which one to choose? Here's the reality — downtime costs organizations an average of $9,000 per minute. That's why companies are increasingly investing in incident management tools to reduce disruption and improve their incident response. But with the market evolving rapidly and new players emerging constantly, selecting the right tool has become more challenging than ever.