Assuming you have correctly configured the user ids for MFA authentication in Salesforce, end-users should see the following screen when trying to login into the CRM application. The TOTP-based verification code is generated in third-party authenticator apps (Google or Microsoft) on your mobile device when you first scan the QR code or enter the key manually in the app. In this article, we’ll guide you through all the steps you need to set up our Salesforce MFA Web Sensor in your environment.

Our last blog introduced Multi-Factor Authentication (MFA) for synthetics and discussed how MFA works. Most of our customers use Microsoft Teams as their Go-To messaging and collaboration application. So in today’s article I will show you how to deploy the Teams Audio Video sensor in your environment with an MFA configuration. This will enable testing MFA while at the same time testing the performance of a Teams audio video conference.

Multi-Factor Authentication (MFA) provides an enhanced security mechanism for your entire organization by requiring multiple methods of authentication credentials. Using traditionally managed passwords for accessing your apps, services, and networks is no longer a secure methodology. Indeed, cyber threats are on the rise. Hackers today employ sophisticated techniques such as spear-phishing or pharming to gain unauthorized access to corporate accounts.