If you’ve ever worked with SCOM then you’ll know it needs a little love to get the most out of it. Together with Tao Yang MVP, I co-presented a session called “20 Operations Manager Tips in 20 Minutes” at Experts Live USA this year which brings together many of the SCOM tips and tricks we’ve accumulated over the years. That session wasn’t recorded, so we decided to publish the tips here for everyone to benefit from. It’s time to get your SCOM game on.

As you well know, many organisations are now moving to Office 365 in either a hybrid environment (Exchange on premise with Office 365 integration) or full cloud capacity. Yet, Microsoft still remains unable to provide much detail on how issues or outages impact your resources specifically – it's just not enough to know that globally "Some users or tenants may be affected". Your business needs to know if users are suffering and what proportion are impacted.

Welcome to Part Two of our two-part series on REST APIs. Now that you’ve learnt all about what REST APIs are and how they work, let’s have a look at how you can get the most out of your REST APIs. We will illustrate this through the example of integrating Squared Up with the ServiceNow REST API.

A question we often get asked is: What exactly is a REST API, and how does it work? While APIs have long had their place in basic developer lexicon, their growing importance to all IT professionals is becoming hard to ignore. The growth in the number of APIs increased by its fastest ever rate in 2019 and, as a consequence of this API explosion, there are now over 22,000 publicly available APIs (according to leading online journal ProgrammableWeb).