Every organization has business objectives (BO). These objectives can focus on numerous areas across the company and be related to almost anything within the organization: Identifying core objectives is important for the ongoing success of organizations. Objectives help keep organizations focused on what is deemed important for the future, which, of course, differs for each organization.

Productivity is one of the measures economists use when looking at the health of and growth (or lack thereof) of economies. Productivity growth is the ability of people to do more with the same or only marginally more effort. So, when Henry Ford introduced his assembly line to automobile manufacturing, he dramatically increased employee productivity. In the case of Henry Ford, the benefits of massive increases in productivity included.

Teams meeting not loading? Outlook mailbox not refreshing? Imagine starting Monday morning with either of the above two issues. It can certainly hinder anyone’s work schedule. Microsoft Teams, Sharepoint, Outlook and other Microsoft 365 services have become essential in day to day work life. An outage in any of these services causes panic among the workforce, followed by questions on whether the trouble is their system or the application.