Five ITOps best practices to stay ahead during major third-party outages
When external providers fail—whether it was CrowdStrike outage last year, AWS outage last month, or the Cloudflare DNS outage yesterday—the symptoms inside your environment often look like internal issues: timeouts, login failures, API errors, service degradation, or sudden spikes in dependency-related alerts. It’s natural for teams to start searching through their own infrastructure first, but none of these symptoms clearly point to your systems as the root cause.