Operations | Monitoring | ITSM | DevOps | Cloud

In December 2025, we announced our intention to introduce pricing for self-hosted runners so we could provide stronger support and keep investing in new features and ongoing improvements. You’ve told us that having a free option is important. As a result, we’re introducing a new operating model that lets you continue using self‑hosted runners for free with the option to upgrade to a paid premium runners tier as your needs grow.

Continuous delivery is only as good as your ability to understand what’s happening inside your pipelines. When a build is slow, flaky, or burning through capacity, you need more than a green/red status and a wall of logs — you need traces. Bitbucket Pipelines now exposes pipeline execution as OpenTelemetry (OTel) traces via webhook events. This lets you stream detailed pipeline spans into your own observability stack and correlate them with the rest of your system. This post walks through.