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Continuous Improvement and Pure Excellence: Advantages of RCA in Troubleshooting

As a good technology superhero you will know that in the world of troubleshooting, there is an approach that goes beyond simply fixing superficial symptoms. We call this approach “Maximum Heroics” or Root Cause Analysis (ACR), a charming method that seeks to unravel the mysteries behind an incident. Through the RCA, the causal factors of an incident are examined, and why, how and when it happened are broken down in order to prevent it from repeating itself and ensure smooth continuity.

Pandora FMS announces brand unification with Pandora ITSM and Pandora RC

Pandora FMS, a leader in the Information Technology and Monitoring solutions market, is glad to announce that the unification of its brands, Integria IMS and eHorus, under the new names Pandora ITSM and Pandora RC, respectively, has been successfully implemented. Pandora ITSM, formerly known as Integria IMS, represents Pandora FMS IT Service Desk and Service Management solution.

ITSM and monitoring: A match made in IT heaven

It has been a veeeeery long time since we discussed a technical concept from an ingenious allegory. Many people send us emails asking us why, and we have to admit that… it’s true, everything is quite more fun with fantastic allegories. So be it then! At the request of our fans. Let’s talk today about ITSM and Monitoring Support through an invented event from which we can then draw a technical lesson.

More modern monitoring: how telemetry and machine learning revolutionize system monitoring

It’s time, take your things and let’s move on to more modern monitoring. Relax, I know how difficult the changes are for you, but if you were able to accept the arrival of DTT and the euro, you sure got this! But first let us do a little review: Traditional system monitoring solutions rely on polling different meters, such as the Simple Network Management Protocol (SNMP), to retrieve data and react to it.

Install Pandora FMS with our online installation tool

Hello again, Pandoraphiles! Today on our beloved blog we want to introduce you to a video. You know that from time to time we do just that, don’t you? Bringing back some video from our channel, the nicest and most relevant one, no question, and break it down a little bit in writing. All of that so that you may have the book and the audiobook, so to speak.

A glimpse into the day-to-day life of a software monitoring expert

Working in the field of software monitoring may seem boring or too technical, but let me tell you that there is more fun and excitement than one might imagine at first. Not that we’re all day doing barbecues and celebrating, but once we almost did our very own Olympics in the office! Kind of like The Office, you know. *Long live Michael Scott. Anyway, join me on this journey for a day in the life of a software monitoring expert, where code lines mingle with laughter and soluble coffee.

Learn how to monitor Linux computers with Pandora FMS: Full guide

Today, in those much needed training videos, we will delve into the exciting and mysterious universe of basic monitoring of computers with Linux operating systems. Ready to unlock the hidden secrets of your devices? Well, let’s go! Before you dive into this adventure, make sure you have Pandora FMS environment installed and running. Done? Well, now we will focus on how to monitor those Linux computers that allow you to install the software agent devoted to this operating system.

Network visibility makes all the difference! The key to Managed Service Providers to protecting your customer data

In a world where technology is ubiquitous, network security is of paramount importance. Every day that goes by, cybercrime evolves and becomes more sophisticated. They improve the materials of their balaclavas and spend more on incognito sunglasses. In 2015, the damage caused by cybercrime already cost the world 3 trillion dollars, since then the figure has only multiplied. No wonder companies are looking for ways to protect themselves against cyberattacks, don’t you think?

Discover Pandora FMS best features 2022-2023 (Part II)

Today, in Pandora FMS blog, we will continue with the feat of presenting the best features of Pandora FMS 2022-2023. I talk about “continuing” because this article is the second part of a great first episode. If you haven’t read it yet… go ahead, here we’ll be waiting for you, and besides, I’m not in a hurry.