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By Chris Twiest
AI has been the talk of the day ever since the breakthrough of ChatGPT with a large generative language model. More and more companies are also adding AI capabilities into their products, but this is often just a marketing trick to tag on AI to show a new feature that isn’t really AI. Goliath Technologies is handling AI very differently. They are introducing KIP, a virtual AI troubleshooting assistant for Citrix end user experience monitoring.
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By Goliath Technologies
PHILADELPHIA, February 5, 2024 — Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, today announced the general availability of Goliath Performance Monitor 12.1.1, bringing AI into the service of IT Administrators to address the need for additional Citrix and Horizon expertise.
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By George Spiers
It is all in the numbers. And the numbers are not changing anytime soon. Citrix sites support over 400,000 customers. On average, an organization has 2-3 total FTEs managing and monitoring their Citrix environment. If you take those numbers, then roughly there is a demand for at least 1.2 million experts who need to be able to interact with Citrix in a knowledgeable way. Now on the supply side. We know there are 62 named Citrix Technology Professionals (CTPs) every year who are highly certified.
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By George Spiers
Over the past couple of years, I’ve carried out several audits on healthcare customers’ Citrix Virtual Apps and Desktops or DaaS deployments, and one of the checks that consistently stands out is the use of older Citrix Receiver and Workspace app versions connecting to the environment.
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By Theresa Miller
Monitoring your enterprise end-user computing infrastructure is critical to ensuring systems are online and for proactive troubleshooting.
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By Monica Griesemer
When I speak with IT professionals about end user experience and Citrix session performance, unsurprisingly, the subject of Citrix Workspace app versioning pops up. What is surprising, however, is their various degrees of attention toward maintaining up-to-date versioning of the Citrix Workspace app. Citrix Receiver was the previous iteration of Citrix Workspace app, but many organizations are still leveraging dated or unsupported Citrix Receiver versions.
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By Goliath Technologies
Philadelphia, PA – August 23, 2023 – Goliath Technologies, a leading provider of end-user experience monitoring and troubleshooting solutions, is proud to announce the second version of its Epic Module, which further enhances our exclusive integration designed to help improve clinician and healthcare worker satisfaction with Epic. Goliath is an Epic App Market Member, and our new module is available on the Epic Connection Hub.
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By Andre Carpenter
The rise of ChromeOS has been a significant development in the world of technology, particularly in the enterprise world. As an IT professional, I have witnessed firsthand how businesses have shifted their approach towards technology to boost productivity and efficiency. ChromeOS has emerged as a cloud-based operating system that is gaining popularity due to its simplicity, affordability, and security features.
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By Chris Bradshaw
Nearly 20 million new ChromeOS devices were shipped globally in 2022 according to IDC figures, with the large US education sector being by far the prime market for the platform. That’s a lot of endpoints to monitor and troubleshoot and Goliath Technologies has stepped up to this challenge, leveraging their exclusive access to some of Google’s API’s to build a platform to discover, check, and diagnose devices running the OS.
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By Chris Twiest
Goliath monitoring & troubleshooting software for EUC workspace environments lets you perfectly monitor your Citrix/VMware end-user computer environment. With their GPM 12.1 release, Goliath has added many new features to help you better monitor end user experience. In this blog, I will explain the new features and give real-world use cases for these features.
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By Goliath Technologies
Learn more about KIP and get a demo here - https://goliathtechnologies.com/lpg/kip-ai
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By Goliath Technologies
Industry-leading Citrix and VMWare Horizon end-user experience monitoring and troubleshooting software, with embedded intelligence and automation, that enables IT pros to anticipate, troubleshoot, and document performance issues regardless of where workloads, applications, or users are located.
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By Goliath Technologies
Goliath Technologies’ purpose-built software, with embedded intelligence and automation, is the industry-only solution to help IT professionals monitor ChromeOS devices (Chromebooks, Chromeboxes, etc.) and troubleshoot end-user experience issues.
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By Goliath Technologies
Goliath calculates an overall end-user experience score for your organization based on the critical IT metrics that in combination indicate what the user population is experiencing. Color-coding provides a quick visualization of performance against Citrix industry best practices.
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By Goliath Technologies
Goliath calculates an overall end user experience score for your organization based on the critical IT metrics that in combination indicate what the user population is experiencing. Color-coding provides a quick visualization of performance against Citrix industry best practices.
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By Goliath Technologies
Can your employees work productively while at home? How can I inform management if employees are truly working while at home? We show you how to solve these two key issues every IT Pro faces when managing remote workers on Citrix or Horizon.
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By Goliath Technologies
Shane O’Neill, Citrix CTP, joins Goliath’s John Grant for a conversation on how you can proactively ensure applications are always available for your remote workers.
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By Goliath Technologies
Watch this webinar to learn how you can pinpoint user behavior as the root cause of end user Citrix issues, prove it using screenshots and reports and share it with the user to stop the finger pointing.
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By Goliath Technologies
In this “Ask the Expert” session we will be talking with Citrix CTP, George Spiers, who will answer your questions around: How can you prove root cause is due to a user's home WIFI, behavior, or an issue within the virtual infrastructure? How do you find root cause of slow logons or poor session performance? And how can you report on remote worker productivity?
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By Goliath Technologies
Goliath Performance Monitor offers complete support for monitoring the entire VMware virtual environment, including metrics from the hypervisor, directly from the virtual machines via an agent, and the associated physical infrastructure.
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By Goliath Technologies
Goliath Performance Monitor offers complete support for monitoring the entire Citrix XenServer virtual environment, including metrics from the hypervisor, directly from the virtual machines via an agent, and the associated physical infrastructure.
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Goliath Technologies provides proactive IT operations software to address the challenges associated with managing a hybrid IT infrastructure. Organizations of all sizes are moving to the cloud in some form and our products are purpose-built to assist in that transition.
We manage applications, infrastructure and users regardless of where they’re located. Customers use Goliath’s products system-wide to monitor, analyze, troubleshoot and report so performance issues can be resolved before end users are impacted. Because, IT infrastructure is moving. IT accountability is not.
IT Operations Software with embedded intelligence & automation that enables IT Pros to anticipate, troubleshoot & prevent end user experience issues regardless of where IT workloads or users are located.