“Why is everything down?” Nod your head if you’ve had this experience. No changes were made, yet suddenly everything is down. Where do you start looking? If you’ve been in the EUC world long enough, you probably have a good idea. But what about those junior admins you are mentoring so that you can get some time back in your day?

Citrix is a popular virtualization and remote access solution that allows users to access their applications and data from anywhere. However, like any technology, it is not without its issues. One common problem that users may encounter is the “resource enumeration” issue. Resource enumeration is a process that occurs when the Citrix server scans the network for available resources, such as printers, scanners, and other peripherals.

What’s your least favorite thing as an IT professional to hear when you first stroll into the office in the morning? I’m going to go out on a limb and guess that, like me, many of you might say something like this: “Everything is slow….” Ughhhhhhh, if we had a dime for every time we’ve heard end users utter that vague and unhelpful statement over our careers, we’d have a boatload of dimes. Across IT roles, this tiring theme seems to follow us wherever we go.