A Guide For CIOs and IT Teams to Set Up a Digital Experience Monitoring Strategy
Dec 10, 2020
As digital transformation accelerates, the user experience is becoming a critical priority for CIOs. A growing number of services are being delivered as cloud-based software as a service (SaaS), but infrastructure and operations (I&O) teams lack visibility and control of the user experience. Digital business initiatives can only be successful if the user’s experience is a good one.
Martello’s digital experience monitoring (DEM) solutions give I&O leaders the tools to understand and improve the user’s experience of key cloud collaboration and productivity solutions, such as voice and video conferencing.