While conventional remote IT assistance software is super efficient for instant IT support, it can also come with data privacy and security concerns. So how do you create a balance between providing effective tech support and maintaining privacy and security? If you have customers in highly regulated industries such as healthcare, surveillance security, or industries that involve personal data or information this is an even more crucial question.

The Challenges & Solutions for a Hybrid Workplace Bring Your Own Device (BYOD) is quickly becoming the new standard in hybrid workplace technology. BYOD programs allow employees to use their personal devices for work and get appropriately reimbursed. This is a great cost control option, providing more efficiency because of flexibility and convenience – particularly for companies looking for scalability.

IoT Device Management Guide The Internet of Things has been raising lots of discussions and debates (of course for the benefits it offers). According to IoT Analytics, the number of connected IoT devices crossed 12 billion in 2020, which was 2 billion more than the estimated devices. Recent trends indicate that this technological transformation will not just be restricted to random “things” but will be ubiquitous, or what few are calling the Internet of Everything.