Operations | Monitoring | ITSM | DevOps | Cloud

IT Governance Software: Best Options and Key Features to Look For

IT governance software helps organizations take control of their IT strategy by providing frameworks, automation, and monitoring tools to oversee IT operations. This software is the best ally for managing IT effectively: a proces that requires more than just keeping systems running — it involves aligning technology with business goals, addressing security risks, and meeting compliance standards.

Rethinking WhatsApp Alerts - A Data-Driven Approach

WhatsApp has become a major alerting channel for incident response teams. It's popular and for many, a great alternative to SMS. In our 2024 recap, we mentioned how Spike sent over 25,000 alerts on WhatsApp. It is now the 2nd most used alert channel for responders on Spike (rising from 4th spot in 2023). But... I will be the first one to admit – the WhatsApp alerts experience needed work to help responders react to incidents quicker!

What Your Mobile Devices and Favorite Jeans Might Have in Common

We can all agree that we need our mobile devices to be as secure as possible. No one wants to be hacked. No one wants to deal with the fallout of a breach. If you’re a small business owner, you could be out of business in six months because of how hard it is to recover from a single cybersecurity incident. If you’re in charge of a larger business, you might have to clean up the damage caused from leaked data for years.

Introducing Coralogix's AI Center: Real-time AI Observability

Traditional observability wasn't built for. The reason? AI operates in shades of grey, where outcomes are non-deterministic. That's why we built the AI Center, bringing real-time AI observability to thousands of enterprises worldwide. As part of our AI Center, we built an evaluation engine, designed to oversee and detect specific issues that are most common when building AI agents. Teams can choose the evaluators they want to oversee each agent and receive live alerts and reports into specific quality, security and compliance issues.

Going beyond MTTx measuring what "good" incident management looks like

Traditional MTTx metrics have long been the go-to measure for incident management effectiveness, but they often fail to provide a full picture or drive meaningful improvements. We analyzed data from over 100,000 incidents to develop new industry benchmark metrics that better define what "good" incident management looks like.

Announcing HAProxy ALOHA 17.0

HAProxy ALOHA 17.0 is now available, delivering powerful new features that improve UDP load balancing, simplify network management, and enhance performance. With this release, we’re introducing the new UDP Module and extending network management to the Data Plane API, a new API-based approach to network configuration. The Network Management CLI is enhanced with exit status codes and contextual help.

DSC and STP Update

For over 15 years, Ribbon Communications and Cellusys have worked together to drive innovation in signaling solutions. Today, we’re excited to announce the next phase of our collaboration: Cellusys and Ribbon will be combining the strength of the Cellusys Signaling Firewall and Roaming platforms with the Ribbon DSC and STP though the purchase by Cellusys of a license of the source code to the Ribbon STP and DSC products.

Common database performance monitoring pitfalls and how to avoid them

Databases are fundamental to almost all applications, facilitating everything from financial dealings to social media engagements. Nonetheless, efficient database performance monitoring frequently resembles maneuvering through a labyrinth, with concealed traps that may result in diminished performance or expensive downtime. In this article, we will examine frequent mistakes in database monitoring and offer helpful advice to avoid them.