Operations | Monitoring | ITSM | DevOps | Cloud

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Optimizing Microsoft Teams Monitoring Insights

This whitepaper explores how proactive monitoring Microsoft Teams using the NiCE Active 365 Management Pack for Microsoft System Center Operations Manager enhances collaboration and communication in IT environments. The whitepaper highlights the importance of monitoring critical metrics, such as call quality, user activity, and service performance, to ensure seamless operations.

2024 Recap: Advancing Holistic Citrix Monitoring with SCOM and SquaredUp

As 2024 comes to a close, we at GripMatix are proud to reflect on an impactful year full of new solutions, updates, and enhancements for Citrix monitoring. With a focus on improving visibility, efficiency, and performance monitoring through Microsoft SCOM, we’ve delivered tools and features to address the evolving needs of Citrix administrators. Here’s a look back at what we achieved this year.

12 Days of Christmas Updates | RECAP

Day 1 We've added a filter called “host” to Real User Monitoring that separates events by URL, letting you compare performance and user experience across your websites. Day 2 Now you can delete all source maps from previous builds with a single API call. Day 3 Our Azure DevOps integration now supports multiple projects, so you can keep your source code and work items in different projects!

5G and Network Automation: Pioneering the Future of Connectivity

The advent of 5G is not just an evolution of mobile networks; it’s a revolution. Promising lightning-fast speeds, ultra-low latency, and massive device connectivity, 5G is reshaping industries and transforming how we live, work, and interact. However, this leap forward demands smarter, more agile networks. Enter network automation, the backbone of operational efficiency in the 5G era and beyond.

Cribl Stream: Up To 47x More Efficient vs OpenTelemetry Collector

Let me set the record straight before anyone accuses me of bias or not being an OpenTelemetry supporter. Cribl loves OpenTelemetry! We’ve written lots of blogs about It; we have vendor-specific OpenTelemetry Destinations (with more to come!), and we support automatic batch parsing for easier data manipulation and re-batching for network transport efficiency of logs, metrics, and traces.

5 Types of Network Topology and How to Choose the Right One

Successful businesses operate like well-oiled machines. Maintaining an effective network is the key to achieving this smooth operation. After all, the right network delivers efficiency and scalability and protects against cybersecurity threats. That said, building a network that meets your unique business needs can be challenging. To do so, you need to pick the correct type of network topography. But what is network topography, and what options are out there? Let's dive in.

Capacity Management: Debugging Exceeded Rate Limits

Snuba, the primary storage and query service for event data that powers Sentry in production, has historically been doing rate limiting under the hood, making it hard to discover and increasing time to resolve customer support requests. This is not something you’d know the specifics of unless you were deep in the Snuba code. But as we triage support questions from customers, one issue tends to pop up: RateLimitExceeded. You got tired of not getting query results.

How to securely connect Grafana to Google BigQuery using Workload Identity Federation

Umesh Pawar is a Senior Cloud Engineer at Searce, and is also the co-organizer of the Grafana and Friends Delhi Group. Umesh has been focused on infrastructure and app modernization, as well as observability solutions including the Grafana LGTM Stack, for the past two years. With the Google BigQuery data source plugin for Grafana, you can easily query and visualize data from BigQuery directly in Grafana.

DBaaS Explained

Managing databases is a real pain point for businesses. It is time-consuming and complicated, and it often distracts resources away from main operations. This is where database as a service (DBaaS) comes into play. DBaaS is revolutionizing the way organizations manage their data—tremendously faster and in a much more secure manner. It is a cloud-native solution that manages your database problems. You no longer have to build and maintain your own database infrastructure.