From a $28,000 AI Bill to $0.60 Per Ticket

Jun 30, 2026

Engineering teams are burning through AI budgets with nothing to show for it — $100M across 10,000 engineers and no cost per run, no cost per outcome, just a number that keeps climbing. When it runs dry, your infrastructure upgrade gets cut.

Harness ties every AI token to the outcome it created: cost per run, cost per resolved ticket, and anomaly detection before the invoice hits. One customer went from a $28,000 black box bill to $0.60 per ticket.

You can't manage what you can't measure. Time to start measuring.

Follow Jignesh Patel on LinkedIn: https://www.linkedin.com/in/jigneshpatel-dfw/

🔗 CACM product: https://www.harness.io/products/cloud-ai-cost-management

🔗 Harness: https://www.harness.io

🔗 AI DLC Insights: https://www.harness.io/products/ai-dlc-insights

🔗 Blog: https://www.harness.io/blog/introducing-ai-dlc-insights-to-prove-the-roi-of-your-ai-engineering-investment

🔗 Book a demo: https://www.harness.io/demo/ai-dlc-insights

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